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Information and Advice

InformationAdvice

Part of Age Concern's mission to improve the lives of the older people is a commitment to provide information for all that would benefit from it.

We have trained and experienced staff who endeavour to provide the most up to date and accurate information and advice on a variety of subjects in a friendly and confidential manner.

The service can be contacted by contacting the Age Concern Colchester Offices.

Click Here for Contact Information.

Information Guides

Age Concern England is producing a set of easy-to-understand Information Guides on many issues which concern older people. If you would like to see the list that is corrently available then please click on the link below

Click here for more on Age Concern Information Guides

 

Advice Service

The Advice Service is part of Age Concern Colchester and offers a free, impartial, independent and confidential service.

The advice service helps with benefit entitlement, form filing, access to services, challenging decisions and representation at tribunals. The areas covered by this service are Welfare Benefits, Health and Community Care and Housing.

The service can be contacted by contacting the Age Concern Colchester Offices.

Click Here for Contact Information.

 

Advocacy Service

We also offer an Advocacy Service whereby one of our trained and experienced advocates will work with you on a one to one basis to resolve serious issues.  These could be related to your finances or perhaps problems you are having getting the right kind of care for yourself or a loved one.

Click Here for Contact Information.

 

Consumer Service

If you are having problems regarding utility services then we may be able to assist you.

We will offer advice and, if appropriate, take up the case on your behalf.

Click here for further information

 

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